Job Summary

The Phlebotomist is part of an integrated care team that serves complex and vulnerable members, many of whom suffer from behavioral health, substance use disorder, and social determinants of health challenges. This role supports our teams and members by collecting and processing laboratory specimens and maintaining a safe and effective onsite laboratory.

Duties and Responsibilities

• Safely and effectively obtain specimens such as blood, urine, sputum, stool and throat swabs for laboratory testing.
• Process specimens to prepare them for laboratory testing.
• Resolve issues with orders and/or results by contacting the ordering provider or reference laboratory.
• Maintain communication with the ordering provider and center leadership if issues arise related to specimen collection, testing, results, or equipment.
• Perform point of care laboratory tests. 
• Perform quality controls for point of care laboratory tests.
• Maintain lab supply inventory.
• Maintain point of care testing supply and control inventory.
• Maintain temperature logs and eye wash logs in the laboratory.
• Manage member flow through the laboratory to avoid delays and long wait times.
• Manage lab schedule in addition to provider requested labs.
• Maintain an organized and clean workspace.
• Train support staff to provide lab coverage.
• Provide coverage support for fellow care team members as needed.
• Other duties as assigned including the potential to perform duties in a member’s home as needed.

Minimum Qualifications

• High School Diploma or equivalent.
• 3+ years of phlebotomy experience.
• Phlebotomy or Medical Assistant certification preferred (may be required in some states).
• CPR training & certification required.
• Able to react quickly in emergencies and identify appropriate staff during crises.
• Able to efficiently prioritize multiple high-priority tasks.
• Proficiency with Microsoft Office applications.

Working conditions

This job operates in a laboratory setting. Routinely uses laboratory equipment.  Often wear a special uniform, such as a lab coat or surgical scrubs, protective or safety attire, such as gloves and masks. Exposed to the diseases and infections of members daily. May share workspace with other technicians and staff.

Physical requirements

• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for long periods of time.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.

• Ability to occasionally move objects up to 20 lbs. and move or support members.

Direct reports

None.

All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company’s members, employees, and business partners. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.  This job description is subject to change at any time.