Director, Product & Strategy (Boston, MA)

2384

Remote?: 1

Highlights (Bonus, shift, relocation, info for job):

Candidate must be local to Boston, MA. 

Job Summary

 

This critical leadership role serves as a trusted growth, client success and operational leader, ensuring effective alignment across market functions, while advancing high-impact initiatives that enhance payer relationships and improve healthcare delivery outcomes.

This role is ideal for a seasoned healthcare executive with deep experience working across payer and provider organizations, particularly within value-based care and Medicaid/Medicare Advantage landscapes. The successful candidate will thrive in a fast-paced environment, be execution-focused, and bring a track record of operational excellence and strategic partnership.

 

Duties and Responsibilities

 

Growth, Client Relationship and Market Expansion

• Act as executive sponsor for key payer relationships by developing a wholistic communication, engagement and product/operations strategy to meet payer needs. 
• Build and maintain executive-level partner and stakeholder relationships including payers, community organizations, FQHCs and key providers. 
• Lead strategic planning and monthly business reviews. 
• Understand and influence business levers of clients to improve performance. 
• Represent the Company in payer meetings 
• Develop new programs or service lines, expand geographies, or serve additional member populations that align with the mission, vision, and values of AbsoluteCare and present recommendations to senior leadership.  

Strategic & Operational Support

• Partner closely with the Chief Growth Officer and President Medical Centers to define and execute market strategy, ensuring alignment with health plan goals and contract performance metrics/KPI’s.
• Drive strategic initiatives, market development efforts, and cross-functional collaboration to ensure seamless execution of growth and operational priorities.
• Serve as a trusted advisor to executive leadership to help prioritize efforts, remove obstacles, and ensure accountability across the market leadership team.
• Align client model with AbsoluteCare’s operating model, including the impact of company-wide business initiatives into the local market(s).
• Facilitate corrective action plans to improve operating performance and meet SLAs 

Health Plan Partnership Management

• Act as a key interface between internal teams and health plan leadership, ensuring effective communication, reporting, and execution of joint strategic initiatives.
• Oversee performance plans, partnership governance activities (e.g., Joint Operating Committees), and issue resolution in collaboration with clinical, operational, and network teams.
• Analyze contract performance and recommend corrective actions or growth opportunities based on health plan priorities.

Organizational Coordination & Communications

• Lead high-priority projects & working groups, including project management, implementation, improvement plans, project status, identified deficiencies ensuring clear objectives, timelines, and outcomes.
• Support internal communications, leadership alignment, and accountability routines (e.g., leadership meetings, dashboards, market scorecards).
• Represent growth and operations for the local market in key internal and external meetings, as appropriate.

Preferred Attributes

• Geographically located within Northeast Region.
• Executive presence and political savvy; capable of influencing at all levels of an organization.
• Action-oriented and data-driven, with a strong bias for results.
• Comfortable with ambiguity and capable of managing multiple complex priorities simultaneously.
• Deep knowledge of the Boston/Massachusetts healthcare landscape a plus.
• Willingness to travel

 

Minimum Qualifications

 

• Bachelor’s degree required; Master’s degree in Healthcare Administration, Business, or related field strongly preferred.
• 5 -10+ years of account management, client success and or value-based care operations (preferred: healthcare leadership) within payer or provider organizations.
• Strong understanding of health plan operations, value-based care models, and population health management.
• Proven experience navigating complex health plan-provider partnerships, with a deep understanding of managed care, Medicaid, and Medicare.
• Demonstrated success leading cross-functional initiatives and teams in matrixed environments.
• Exceptional communication, relationship-building, and problem-solving skills.

 

Working conditions

 

This job operates in a remote location from your home location and within a professional office environment.  This role requires a dedicated, quiet workspace with the ability to adhere to HIPAA and other privacy policies.  A reliable and high-speed Wi-Fi connection or home internet is required to perform the essential functions of this role.  This role requires reliable transportation to commute back and forth; and routinely uses general office equipment.

 

Physical requirements

 

• Ability to communicate clearly and exchange accurate information consistently.
• Ability to remain stationary for long periods of time.
• Repetitious movements.
• Constantly operates the computer, keyboard, copy and fax machine, phone, and other general office equipment.

• Ability to occasionally move objects up to 20 lbs.

 

Direct reports

 

None.

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. 

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT².

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.