Director, Product & Strategy (Boston, MA)

2384

Remote?: 1

Highlights (Bonus, shift, relocation, info for job):

Candidate must be local to Boston, MA. 

Job Summary

 

This role will lead the development and management of strategic provider relationships that support AbsoluteCare’s CKD care model. This individual will serve as the primary point of contact for nephrologists, dialysis providers, primary care practices, hospitals and skilled nursing facilities across the Ohio market. The role will support provider education, onboarding, performance management, and the success of network partnerships that enhance care coordination and outcomes for CKD patients. 

 

This role is a key member of our value-based organization.  Through our Beyond Medicine™ model, we provide comprehensive, in-home and community-based primary care, behavioral health, and social services to high-risk Medicaid and Medicare members. Our CKD Program supports patients with chronic kidney disease through proactive, personalized care that delays disease progression, reduces avoidable utilization, and improves outcomes. 

 

Duties and Responsibilities

 

Operational Leadership

• Collaborate across multiple internal departments for client onboarding and lifecycle management.
• Monitor and improve client KPIs, shared savings, and Human Resource metrics.
• Assess the operational performance of client(s) and make recommendations to improve performance to achieve expected outcomes.
• Align client model with AbsoluteCare’s operating model.

Growth & Optimization

• Work with Finance and Analytics to deliver ROI-driven insights.
• Partner with senior executives to enhance service value and meet objectives.
• Develop new products or service lines that align with the mission, vision, and values of AbsoluteCare.

Team Development

• Identify and develop high-performing administrators.
• Align internal and client stakeholders to achieve outcomes.
• Establish KPIs and dashboards.

Minimum Qualifications

 

Required: 

• Master’s degree in business or healthcare administration is required.
• 10 years in client success, account management, or value-based care operations (10+ years in leadership; healthcare preferred).
• Proven experience in value-based care, population health, or managed care.
• Strong grasp of healthcare regulations and payer-provider dynamics.
• Excellent communication, negotiation, and executive presence.
• Willingness to travel 15-30%.

 

Working conditions

 

This job operates in a remote location from your home location and within a professional office environment.  This role requires a dedicated, quiet workspace with the ability to adhere to HIPPA and other privacy policies.  A reliable and high-speed Wi-Fi connection or home internet is required to perform the essential functions of this role.  This role requires reliable transportation to commute back and forth; and routinely uses general office equipment.

 

Physical requirements

 

• Ability to communicate clearly and exchange accurate information consistently.
• Ability to remain stationary for long periods of time.
• Repetitious movements.
• Constantly operates the computer, keyboard, copy and fax machine, phone, and other general office equipment.

• Ability to occasionally move objects up to 20 lbs.

 

Direct reports

 

None.

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. 

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT².

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.