Community Care Team Coordinator

Location: Cleveland, OH, USA

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Remote?: 0

Highlights (Bonus, shift, relocation, info for job):

Shift: Monday-Friday 8am- 5pm

Spanish Speaking highly desired

Job Summary:

The Community Care Team Coordinator (Community CTC) is a Medical Assistant, or  EMT-A, or Paramedic paired with a Community Based Nurse Practitioner (CB-NP). The Community CTC supports the CB-NP as they care for patients in their homes and in the community. The CB-NP and Community CTC are members of our Integrated Care Team. Together, they perform hospital follow-up visits for patients at risk for readmission with emphasis on ensuring a smooth transition. This includes evaluating and updating the discharge plan, completing medication reconciliation, and providing patient, family, and caregiver education.

Duties and Responsibilities:

  • Drive to and from the medical center and member home/community.
  • Manage CB-NP schedule and schedule follow up appointments.
  • Perform pre-visit planning to ensure medical record is complete prior to the visit.
  • Prepare patients for examination (e.g., vitals, perform relevant point of care testing, set a visit agenda with member, document key aspects of patient history, initiate medication reconciliation, enter standing orders).
  • Perform appropriate social, behavioral, and medical age and condition-based screenings (e.g., EKG, eye exam) following standard protocols and assessments.
  • Assist the provider with exams and minor procedures.

Education and Experience:

  • Certified Medical Assistant with active certification in applicable state OR a valid NREMT- Advanced or Paramedic certification in current State certification
  • For MA candidates, 3 years of experience practicing as Medical Assistant
  • For EMT candidates, minimum of one year of experience in the pre-hospital setting.
  • Operates personal motor vehicle
  • High School Diploma or equivalent required.
  • CPR Certification.
  • Phlebotomy skills.

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

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