Nurse Care Manager

Location: Cleveland, OH, USA

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Highlights (Bonus, shift, relocation, info for job):

Job Summary:

The Nurse Care Manager completes a comprehensive assessment and creates a person-centered care plan that identifies and prioritizes health care goals with the member. The NCM supports members meeting their goals through clinical interventions including patient education with teach back, self-management coaching, motivational interviewing, harm reduction strategies, and trauma informed approaches. The NCM coordinates the services with our internal providers, community resources, and specialists required to meet the member’s individual needs. The NCM works closely with the ICT to support our approach to holistic care management. This entails providing nurse consultations and receiving support from interdisciplinary colleagues including behavioral health care managers, primary care physicians, psychiatrists, resource specialists, community health workers, and care team coordinators to holistically address all components of care. The NCM meets members where they are with the flexibility to conduct member visits telephonically, in the home, community and/or office setting..

Duties and Responsibilities:

  • Serve as the primary care manager for members identified as having medical or functional health conditions as the primary driver of health care utilization
  • Provide holistic care management and person-centered care planning for members with chronic, complex needs
  • Work within an interdisciplinary care team to appropriately coordinate care that addresses behavioral health conditions, medical conditions, and social determinants of health

Education & Experience:

  • Licensed registered nurse by the state in which practicing and abide by all laws, regulations, and requirements.
  • Preference given to qualified case managers with (ACM, CCM or CCTM).
  • 3+ years of experience in serving the needs of complex populations, including medically complex, trauma history, mental health conditions, substance abuse, and socioeconomic barriers in an office or community-based setting.
  • Preference given to qualified candidate with multiple settings experience (Inpatient, SNF and home health).
  • Must be willing to travel to meet the member where they are and support their care including specialist offices, outpatient centers, dialysis centers. 
  • Active unencumbered driver’s license, with automobile insurance, reliable transportation and ability to work in office and in the community. 
  • Excellent computer skills including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and electronic medical record documentation required.

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

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