Location: Cleveland, OH, USA
Highlights (Bonus, shift, relocation, info for job):
The Resource Specialist (RS) plays a lead role in identifying and developing relationships with key community stakeholders including but not limited to, housing authorities, food banks, financial aid entities, clothing, transportation, employment, education, and community integration resources. The RS works closely with the interdisciplinary care team to provide guidance and advise on appropriate community linkages for members, with the goal of improving overall health and wellbeing through meeting SDoH needs, as measured by key performance indicators that include increased adherence to treatment plan compliance, decreased preventable medical/psychiatric events, (e.g., emergency room utilization, hospital admissions, and hospital readmissions), increased community integration, successful housing placements and member retention. The RS manages the allocation of financial assistance available through the Member Fund based on established guidelines and eligibility criteria.
Education & Experience
- Bachelor’s Degree or equivalent work experience in Corporate Training Environment.
- 3 years’ experience with EMRs, preferably eClinicalWorks.
- Experience designing and developing instructor led materials and job aids.
- Demonstrated ability to apply principles of adult learning, learning styles, and various instructional design techniques.
- Excellent written and verbal communication skills.
Why Work at AbsoluteCare?
At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.
We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.
We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.
Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.
EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.