Manager, Behavioral Health

2717

Remote?: 0

Highlights (Bonus, shift, relocation, info for job):

Position will be onsite in 1 of our 5 Ohio Locations (Akron, Columbus, Cincinnati, Dayton or Cleveland) and will require travel to other Ohio locations quarterly.

Job Summary:

This role is a key leadership position responsible for overseeing a team of independently licensed behavioral health clinicians within an integrated care setting in one or more AbsoluteCare centers. This role focuses on providing high-quality, evidence-based behavioral health services, with a special emphasis on serving individuals diagnosed with serious mental illness (SMI). The manager collaborates closely with medical providers, care coordinators, and administrative staff to ensure seamless integration of behavioral health and primary care services. The Manager is responsible for the daily operations of the team based on key performance indicators and delivering clinical care for members in crisis, individual, and/or group settings. 

Duties and Responsibilities:

• Lead, supervise, and mentor a team of independently licensed behavioral health clinicians, fostering professional growth and excellence in clinical practice. 
• Oversee the delivery of behavioral health services for the SMI population, ensuring clinical interventions are person-centered, trauma-informed, and aligned with best practices.
• Collaborate with primary care, psychiatry, and other allied health professionals to promote integrated care and improve patient outcomes. 
• Monitor and manage clinical operations, including caseload assignments, documentation, compliance with regulatory standards, and quality assurance initiatives. 
• Develop and implement strategies to improve access to behavioral health care for SMI individuals, including outreach, engagement, and retention efforts. 
• Facilitate regular team meetings, case conferences, and trainings to support continuous learning and quality improvement. 
• Analyze program data and outcomes to inform service delivery and report to leadership on key metrics and initiatives. 
• Serve as a resource for crisis intervention, risk assessment, and coordination of care for high-acuity cases. 
• Provide direct clinical care via crisis, individual, and/or group interventions. 
• Build and maintain partnerships with community organizations, social service agencies, and external stakeholders to support comprehensive care for the SMI population. 

 Minimum Qualifications:

• Minimum of 5 years of management experience in a behavioral health related field 
• Independently clinically licensed in the state of practice (e.g., LPCC, LISW); qualified clinical supervisors will be given preference  
• Minimum of 3 years of clinical experience in a community mental health center (CMHC), Federally Qualified Health Center (FQHC), inpatient psychiatric facility, intensive outpatient clinic or other setting that serves clientele with complex behavioral health needs. Experience with complex Medicaid / Medicare beneficiaries preferred  
• Demonstrated experience working with SMI populations, preferably in integrated care settings. 
• Strong leadership, team-building, and communication skills. 
• Proficiency in electronic health records, data management, and quality improvement processes. 
• Knowledge of relevant laws, regulations, and ethical standards governing behavioral health practice. 
• Hold and maintain active driver’s license and proof of insurance in state of practice.

Preferred Skills:

• Qualified Supervisor designation via the applicable State board.
• Experience with trauma-informed care, motivational interviewing, harm-reduction and recovery-oriented approaches. 
• Experience with chronic disease management, e.g., CKD, HIV, COPD, Diabetes 
• Ability to work collaboratively in fast-paced, multidisciplinary environments.
• Commitment to health equity, diversity, and inclusion. 

Working Conditions:

This job operates in the community and within a professional office environment and routinely uses general office equipment.  This role requires reliable transportation to commute back and forth between inpatient facilities and office; and routinely uses general office equipment.

Physical Requirements:

• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for long periods of time.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Operates personal motor vehicle.
• Ability to occasionally move objects up to 20 lbs.

Direct Reports:

Behavioral Health Consultant (licensed therapists)

All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.  This job description is subject to change at any time.

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. 

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT².

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.