Chief Medical Officer, Utilization Management

Location: United States

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Highlights (Bonus, shift, relocation, info for job):

Chief Medical Officer, Utilization Management

Key responsibilities:

  • Transitional Care Management (TCM) Program:
    • Readmission reduction
    • Appropriate LOS
    • Member engagement
  • Implement “Shadow UM rounds” w/Plan partners (level of care review and enhanced discharge planning)
    • Inpatient
    • SNF
  • Embed clinical criteria (MCG) into TCM/Medical Director workflows
    • Laying framework for possible future UM delegation
  • Medical Director integration w/TCMs rounding in hospital/SNF
    • Clinical case reviews, fidelity of model, hospital relationship building
    • Post-Acute Pathway
    • SNF bed day management
  • Community based provider post-hospital integration
  • Complex Care Management program
  • Relationship/partnership building: Health Plan UM team, Hospitals/Facilities, Community Provider Groups, Home Health Agencies
  • Other affordability interventions: Clinical pathways, ASC, Internal Prior-auth, Referral management
  • Hands on, individually and working with others developing program materials, helping train and implement/operationalize, meeting with market leadership, attending TCM/UM rounds, relationship building/nurturing…

 

 

Senior Medical Director, Utilization Management is responsible for leading, developing, and implementing clinical interventions and population health management programs that appropriately reduce utilization, improve quality, and promote affordability to meet AbsoluteCare’s risk bearing, value-based program cost savings goals. This also includes working closely with AbsoluteCare’s medical director team to continue to improve the transitional care management and post-acute interventions and workflows – this includes rounding with the TCM team in the hospital, incorporating level of care clinical criteria (i.e. MCG – Milliman Care Guidelines)), hospital relationships, and health plan UM partnerships.

This role will work alongside the Chief Medical Officer, Complex Care and in conjunction with other AbsoluteCare multidisciplinary leaders to promote interdisciplinary care coordination and drive clinical affordability programs. The Senior Medical Director, Utilization Management will be a champion for AbsoluteCare member and employee engagement.

  • Develop and implement best in market community-based clinical affordability programs.
  • Improve and continue the development of best-in-class transitional care management and post-acute programs. Incorporate level of care clinical criteria to help drive clinical and bed day decisions. This includes working closely with our medical directors, hospitals, SNFs and health plan partners.
  • Focus on programs that advance our model of care serving high risk, high cost, vulnerable populations and control total cost of care. With attention to:
    • Market leading access to care and interventions
    • Member engagement and satisfaction
    • Reduction of admissions, readmissions, ED visits and skilled nursing facility days
    • Improved HEDIS and Stars measures
  • Responsible for affordability initiatives and associated budgeted outcomes.
  • Provide strategy and content for population health and affordability reporting with the ability to interpret that leads to action: successful clinical program development and continuous process improvement leveraging data.
  • Collaborate and help lead with providers, care management, behavioral health, transitional care, center based shared services and other AbsoluteCare multidisciplinary leadership to ensure efficient communication and coordination of care. Policies and workflows are clearly documented and implemented.
  • Develop community care management programs that integrate well with and assist non-community providers and facilities to improve outcomes for shared populations.
  • Help oversee programs and strategy for non-AbsoluteCare community providers to improve provider engagement.
  • Develop other affordability programs to appropriately reduce total cost of care.
  • Provide leadership, vision and positive culture for our clinical teams.

 

 

  • In-depth knowledge of Medicaid, Dual, and Medicare programs – including associated products, trends, competitive programs and a deep understanding of how innovative value based clinical programs can improve the total cost of care.
  • Strong experience and demonstrated success leading full risk, risk bearing value-based clinical programs, total cost of care, and/or Accountable Care Organizations.
  • Demonstrated understanding of Utilization Management, level of care review, and bed day management. Milliman Clinical Guidelines (MCG).
    • Health plan experience a significant plus
  • Experience and demonstrated success developing, implementing, and managing transitional care, post-acute, and community-based clinical delivery models.
  • Proven ability to lead and execute within a matrixed management structure.
  • Skillful with change management and mentoring providers regarding at risk value-based care
  • MD/DO with certification by an American Board of Medical Specialties (ABMS) in Internal Medicine, Emergency Medicine, Family Medicine or similar relevant specialty.
    • Special focus - experience with:
      • Hospitalist/Inpatient and/or Emergency Department experience or,
      • hospital-based Physician Advisor

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

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