Vice President, Implementation and Growth

2220

Remote?: 1

Highlights (Bonus, shift, relocation, info for job):

 

Job Summary

This roles primary responsibilities are to provide day to day oversight and leadership for various departments involved in implementation and growth. These departments may include Market Implementation; Real Estate and Facilities; Account Management/ Client Success; and Enterprise Project Management.

 

Duties and Responsibilities

Market Implementation:

• Ensure on-time and on-budget implementations. Implementations can include:
  • De-novo/new markets with integrated care center buildouts
  • Tuck-in payer contracts to existing markets
  • Conversion of existing payer contracts from non-risk to risk
  • Retrofits of existing integrated care centers

• Develop distinct operational playbooks and enterprise tools for all implementations to ensure standardization and scalability of on-time/on-budget projects across a variety of geographies and use cases
• Evaluate avenues to optimize implementation timelines
• Develop standardized approach to clinics for standard model as well as smaller “micro” footprints for smaller market opportunities

Real Estate and Facilities:

• Grow and maintain enterprise real estate portfolio
• Ensure timely and on-budget construction of new centers
• Conduct routine facilities management and procurement evaluations to timely identify areas for remediation or assess expansion or improvement opportunities
• Establish procurement standards and develop tools to track and present information to C-suite executives
• Select and manage internal and external partners to deliver the above (e.g., architects, real estate brokers, security, cleaning, furniture, fixtures, medical equipment, etc.).

Growth

• Initial Market General Manager for de-novo markets; ensure successful onboarding/ transition of Market General Manager 
• Development of playbooks for new critical market initiatives (e.g., FFS HIV, ED Diversion)
• Assist C-suite team with enterprise strategic priorities

Account Management/ Client Success:

• Collaborate with Chief Business Development Officer to manage national account portfolio
• Developing tracking tools and standardized approaches for governance and tracking
• Leverage Account Management & Client Success resources to support accounts as needed
• Provide regular updates/reports to C-suite executives that accurately track account activity, issues and complaints, and resolution pathways.
• Implement/generate a year-end retrospective summary on the state of each payer relationship to aid company-wide strategic planning.

Enterprise Project Management:

• Establish structure for ePMO at AbsoluteCare
• Manage the PMO and provide executive level oversight of all programs (business and IT)
• Leverage PMO resources to support both programs and functions as needed
• Ensure development of product development plans, including realistic timelines, budget, risk assessment and contingency planning
• Ensure cross-functional alignment and organizational support for the execution of the operational plan
• Communicate progress of all programs through activities including Governance Committee reviews and development of program dashboards
• Ensure on time and on budget delivery of all technological platforms and tools
• Ensure appropriate governance review of program activities, including capturing and communicating key decisions

Additional Responsibilities:

• Mentor and grow direct and in-direct team
• Maintain the security and privacy of all information that is owned by AbsoluteCARE or maintained on behalf of the company’s patients, employees, and business partners.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• This job description is subject to change at any time.

 

Minimum Qualifications

• Master’s degree in Business Administration (MBA), Public Health (MPH), or a related field preferred
• Required 7 years of experience in managed care in a health plan or medical group setting.
• Strong problem-solving skills with the demonstrated ability to identify research and make decisions based on the day-to-day and vendor problems.
• Ability to think strategically and to understand the underlying business needs.
• The ability to manage multiple priorities, deliver timely and accurate results while ensuring departmental needs are met.
• Proven success in preparing and delivering presentations that convey information critical to the audience and adjusting to meet changing audience needs.
• Ability to listen and understand information and ideas whether presented verbally or written.
• Able to interact easily and appropriately with internal and external individuals with a professional demeanor.
• Experience leading, training, and managing a team with strong organizational skills.
• Ability to lead cross functional internal teams to execute on complex tasks in a growing and changing environment.
• Excellent organizational, project and program management skills; experience leading change and implementing programs.
• Strong quantitative and analytical skills with the ability to communicate data concisely and clearly to a variety of audiences.

 

Working conditions

This job operates in a professional office environment. This role routinely uses general office equipment.

 

Physical requirements

• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for extended periods of time.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Job may be physically demanding at times.
• Repetitious Movements.

• Ability to occasionally move objects up to 20 lbs.

 

Direct reports

• Director of Market Implementation
• Director of Real Estate and Facilities
• Director of Account Management and Client Success (interim)
• Project Manager (interim)

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. 

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT².

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.