Radtech MA

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. 

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT².

Job Summary

The Radiology Technician/Medical Assistant (Rad Tech MA) will prepare patients and equipment for radiology procedures, perform tests, maintain equipment, and support primary care activities. This role works with a dedicated Primary Care Provider (PCP) to facilitate PCP visits, provide direct patient care, close quality gaps, and manage the PCP schedule.

Duties and Responsibilities

• Prepare patients for procedures by accurately assessing their needs and providing education.
• Practice timely and accurate completion of scheduled and unscheduled work to maximize productivity.
• Operate equipment for image production and data recording.
• Perform quality controls to ensure optimal image and tracing.
• Enter and properly complete all patient information, including exam charges and supplies, in the Electronic Medical Record System.
• Prepare test results for interpretation by the physician in a timely manner.
• Communicate abnormal situations to proper sources to facilitate resolution or tracking.
• Perform EKG and Spirometry.
• Assist in patient flow.
• Practice safety measures by adhering to all governing regulations, following universal precautions, and infection control guidelines and techniques.
• Maintain the security and privacy of all information owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners.
• Act as the practice-based medical assistant, supporting onsite providers in facilitating high-quality primary care that promotes appropriate healthcare utilization.
• Greet members in the waiting room and establish rapport.
• Prepare members for onsite and telehealth examinations. Take vitals, perform appropriate social, behavioral, and medical age and condition-based screenings (e.g., point of care testing, EKG, spirometry, and eye exam).
• Close quality measure gaps.
• Maintain medical record completion. Document key aspects of medical and social history. Initiate medication reconciliation.
• Set a visit agenda with the member and provide a warm handoff to the provider.
• Assist the provider with exams and minor office procedures.
• Perform phlebotomy and collection of other lab specimens.
• Prepare and administer medications and vaccines with provider authorization.
• Review the after-visit summary with the member and ensure understanding through communication tools like teach-back and closing the loop.
• Ensure follow-up visits are scheduled prior to check out.
• Follow protocols for infection control, including proper cleaning and disinfection of medical equipment and clinical spaces.
• Prepare for and participate in daily huddles with the integrated care team.
• Perform pre-visit planning to ensure high-quality provider visits.
• Coordinate services to complete primary care provider action plan tasks.
• Ensure the smooth flow of operations within the practice.
• Provide coverage support for fellow care team members as needed.
• Leverage strong time management skills to prioritize and balance member care responsibilities with role-specific tasks.

Minimum Qualifications

• Minimum of two (2) years’ experience as a diagnostic radiology technologist or radiology technician.
• Certified or Registered Medical Assistant required.
• 3+ years of experience practicing as a medical assistant.
• High School Diploma or equivalent required.
• General knowledge of Environmental Health and Services, Occupational Safety and Health Administration, and Radiation Safety and Protection procedures.
• General knowledge of exam protocols.
• Must be licensed in the State of Practice as a Radiographer and Nationally certified by ARRT.
• CPR Certification.
• Phlebotomy skills.
• Extremely Customer Service Oriented.
• Able to react quickly in emergencies; must be able to quickly identify appropriate staff when crisis situations arise.
• Able to efficiently prioritize multiple high-priority tasks.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Willingness and capacity to learn new software tools as necessary.

Working Conditions

• Exposed to radiation daily in this role. To protect themselves, they wear special aprons and other safety gear.
• Exposed to the diseases and infections of patients daily.
• May share workspace with other radiologists, technicians, and staff.
• This job operates in a professional office environment and routinely uses general office equipment.
• Often wear a special uniform, such as a lab coat or surgical scrubs, protective or safety attire, such as gloves and masks.

Physical Requirements

• Job may be physically demanding at times.
• Ability to remain stationary for long periods of time.
• Repetitious movements.
• Frequently move radiology equipment or supplies weighing up to 50 lbs.
• Constantly operates machinery and needs to move about inside the office environment to position machinery or self to complete radiology procedures or assemble objects.
• Ability to communicate clearly and exchange accurate information constantly.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Ability to occasionally move objects up to 20 lbs.

Direct Reports

None.