Transportation Coordinator
Location: Baltimore, MD, USA
1749
Remote?: 0
Highlights (Bonus, shift, relocation, info for job):
Shift: Monday-Friday 8:30am-5:00pm No evenings, no weekends, no major holidays
The Transportation Coordinator will be responsible for:
- Maintaining/building schedules within a EMR system, perform tracking to ensure routes are met within the expected timeframe,
- manage van inspections and vehicle maintenance services as well as transports AbsoluteCare medical patients to and from many different medical venues including appointments for AbsoluteCare office, home, hospital, emergency room.
- Extensive knowledge of local routes and roads and the ability to navigate them efficiently.
- The Transportation Coordinator will analyze cost and recommend more cost-effective methods of transportation.
- Update and provide tracking information to members as well as to internal managers.
- Assign drivers to routes to avoid possible delays, handle member complaints, and investigate issues.
- Records driver concerns along with policy violations and direct main issues to Operations Director.
- Ensure to dispatch all company drivers.
Education and Experience:
- AA degree in business management or certificate in logistics or related field.
- 2+ years prior experience as a transport coordinator or a similar role
- 2+ years full-time experience providing vehicle transportation to passengers with medical needs or disability needs.
- Great experience and track record with 5-star customer service.
- Commercial driver's license with passenger endorsement preferred.
- First Aid certification preferred.
- CPR certification required, or willingness to obtain within 6 months of hire.
- Satisfactory motor vehicle record and criminal history record; ability to pass a full background check.
- Maintain valid driver's license, physical exam certifications
Why Work at AbsoluteCare?
At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.
We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.
We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.
Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.
EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.