Director Complex Care

202

Remote?: 0

Highlights (Bonus, shift, relocation, info for job):

Job Summary: 

Reporting directly to the Medical Director, the internal/family medicine trained primary care provider utilizes their experience treating patients with multiple chronic diseases to deliver concierge-level care to our community’s most medically complex and socially vulnerable individuals. The Primary Care provider is responsible for helping develop transitional care plans for patients being discharged from hospitals, ERs, skilled nursing facilities, and any other venue that requires transitional care. This in turn lowers unnecessary ER utilization, inpatient utilization, specialty utilization, and readmissions while increasing the quality of care delivered. The PCP provides services including counseling patients regarding the most appropriate setting to meet their healthcare needs, performing assessments and evaluations of their problems, providing the appropriate information regarding specialist services, and end of life programs. Special attention is given to the PCMH model, evidence-based protocols and screening, and working as a collaborative team including physicians, case managers, social workers, psychologists, pharmacists, and nutritionists to educate and empower our patients to make healthier choices.

Specific Duties and Responsibilities

Complex Clinical Care:

•          Manage and improve health for patients with multiple complex and chronic medical conditions.
•         Work with and lead a team (with social work, case management, behavioral health, pharmacy, nutrition, etc.), process feedback, and be open to discussing and implementing plans of care from other members of the team.
•         Develop strong transitional care plans and able to track paneled patients along the whole continuum of care including discharges from the hospital, ER, skilled nursing facilities/nursing homes, and home care.
•         Communicate and interact with alternate levels of care facilities (hospital, ER, skilled nursing facilities) in order to facilitate appropriate discharge to a lower level of care or back to the AbsoluteCare Medical Center. Familiar with inpatient medicine and the discharge process to facilitate discharges.
•         Treat acute exacerbations of chronic conditions within the AbsoluteCare center, i.e. Lasix for CHF, IVF for Dehydration/Renal Failure, IV antibiotics for various infections, Nebulizer/Solumedrol for COPD/Asthma etc. Possess a comfort level and the knowledge to differentiate when exacerbation can be treated within AbsoluteCare and when a higher level of care needed.
•         Accept same day/next day or urgent appointments for patients from home or discharged from the hospital/ER/skilled nursing facility in need of intensified physician or case management/social work services to ensure acute episode has resolved and the patient is not admitted/readmitted.
•         Track patients and their disease processes to prevent ER visits, admissions to the hospital, and readmissions.
•         Understand the PCMH model of care as pertains to specialist care, only utilizing this higher level of care as needed, and not a substitute for a well-trained primary care physician with evidence based clinical skills.
•         Educate members on chronic disease progression and the need for advanced directives where applicable.
•         Practice evidenced based medicine in accordance with the PCMH model of care.
  

Education and Experience requirements

• Licensed Physician in the state of Louisiana
• Board Certified in Internal Medicine or Family Practice
• BLS certification
• Mission-Driven to serve the underserved
• Strong focus on customer service
• Success working as part of a multidisciplinary team with constant collaboration within and across provider teams
• Proficiency utilizing EMR
• Problem-solving and the ability to be creative in those solutions
• Strong oral and written communication skills

Preferred qualifications

• Work without ego, and thoughtfully build successful relationships with team members and our partners
• Experience in population health management
• Experience in working with psycho-socially and medically complex patients

 

Our employees are offered the following benefits

• Free parking
• Free Vision Plan
• Medical and Dental plans
• Life Insurance
• Short Term Disability
• 401k Retirement plan

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. 

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. 

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT².

AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

EEO Employer Verbiage: AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.